Last updated: September 2026
Tyrant 4×4 Accessories Trading Pty Ltd, trading as Tyrant 4×4 Accessories (“Tyrant 4×4”, “we”, “us” or “our”), stands behind the products we supply and the installation services we provide.
This Warranty Policy explains how product warranties, installation and workmanship issues, and warranty claims are handled.
Any warranty described in this policy operates in addition to your rights under the Australian Consumer Law (ACL). Nothing in this policy excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded.
Products supplied by Tyrant 4×4 may be covered by a manufacturer’s, supplier’s or Tyrant 4×4 warranty against defects.
Warranty periods and conditions vary depending on the product, manufacturer and supplier.
Where a specific manufacturer’s warranty applies, the applicable warranty period and conditions may be provided:
A manufacturer’s warranty is separate from and additional to your rights under the Australian Consumer Law.
Expiry of a manufacturer’s warranty does not necessarily mean that your rights under the Australian Consumer Law have expired.
Subject to the applicable manufacturer’s or supplier’s warranty terms, product warranty coverage may include:
The exact warranty coverage depends on the particular product and applicable warranty terms.
Depending on the applicable manufacturer’s or supplier’s warranty conditions, a warranty against defects may not cover problems caused by:
Warranty exclusions vary between manufacturers and products.
These exclusions relate to voluntary or manufacturer’s warranties and do not exclude any rights you may have under the Australian Consumer Law.
Where Tyrant 4×4 installs a product, our installation services are provided subject to applicable consumer guarantees under the Australian Consumer Law, including that services will be provided with due care and skill.
If you believe there is a problem with installation work performed by Tyrant 4×4, please contact us as soon as reasonably possible.
We may ask you to return the vehicle to the Tyrant 4×4 location that performed the installation so that we can inspect:
If our installation or workshop service fails to meet an applicable consumer guarantee, Tyrant 4×4 will provide an appropriate remedy in accordance with the Australian Consumer Law.
Where a product supplied by Tyrant 4×4 is installed by another workshop, installer or customer, the product may still be covered by the applicable manufacturer’s or supplier’s warranty and Australian Consumer Law rights.
However, damage or failure caused by incorrect installation performed by a third party may not constitute a defect in the product itself.
If we believe an issue may have been caused by installation rather than the product, we may request information or an inspection to determine the cause.
Where Tyrant 4×4 agrees to install a product supplied by the customer, we are responsible for our installation services but do not provide a product warranty for a product we did not supply.
Any manufacturer’s warranty applicable to a customer-supplied product remains subject to the manufacturer’s own terms.
This does not affect any rights you may have in relation to Tyrant 4×4’s installation services.
If you believe a product supplied or installed by Tyrant 4×4 has developed a fault, please contact us with as much information as reasonably possible.
We may request:
Please do not continue using a product if you reasonably believe doing so could cause further damage or create a safety risk.
Some warranty claims can be assessed using photographs, videos or other information.
In other cases, we may need to inspect:
Where appropriate, a product may also need to be returned to or assessed by the manufacturer, distributor or supplier.
Tyrant 4×4 will endeavour to assess warranty claims within a reasonable time.
Where Australian Consumer Law rights apply, referring a product to a manufacturer or supplier does not remove Tyrant 4×4’s obligations as the seller.
Where a claim is accepted under a manufacturer’s, supplier’s or Tyrant 4×4 warranty, the available remedy will depend on the applicable warranty terms and circumstances.
A warranty remedy may include:
These warranty remedies operate separately from remedies available under the Australian Consumer Law.
Where the Australian Consumer Law applies, the remedy available will depend on the circumstances and whether the failure is major or minor.
Where goods have a major failure under the Australian Consumer Law, the consumer may generally choose between a refund or replacement.
Examples of circumstances that may constitute a major failure include where a product:
Where a failure with goods is not major, Tyrant 4×4 generally has the opportunity to provide an appropriate remedy within a reasonable time, such as repairing the product.
Different remedies apply to services depending on whether the failure is major or minor.
Where a product or service fails to meet a consumer guarantee under the Australian Consumer Law, Tyrant 4×4 will meet its obligations regarding reasonable costs associated with obtaining a remedy.
Please contact us before arranging freight, removing installed products or engaging another workshop where reasonably possible so that we can assess the issue and determine an appropriate course of action.
For large, heavy or installed products, please contact us before attempting to return the product.
Nothing in this section limits any right to reimbursement or compensation available under the Australian Consumer Law.
4×4 vehicles are frequently fitted with multiple aftermarket accessories and modifications.
A warranty claim may require investigation where a problem could have been caused or contributed to by:
The existence of another modification does not automatically invalidate a warranty claim.
Each claim will be assessed based on the cause of the particular problem.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.
For major failures with the service, you are entitled:
You are also entitled to choose a refund or replacement for major failures with goods.
If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion.
You are also entitled to compensation for any other reasonably foreseeable loss or damage from a failure in the goods or service.
These rights apply independently of any manufacturer’s, supplier’s or Tyrant 4×4 warranty and may continue after an express warranty period has expired.
Warranty claims are different from change-of-mind returns.
For information regarding change-of-mind returns, order cancellations, special orders, workshop booking cancellations and refunds, please refer to our Returns & Refunds Policy.
To make a warranty claim or ask a question about warranty coverage, please contact:
Tyrant 4×4 Accessories Trading Pty Ltd
Trading as Tyrant 4×4 Accessories
Phone: 1800 860 680
Email: sales@tyrant4x4.com.au
Website: tyrant4x4.com.au
When contacting us about a claim, please have your proof of purchase and details of the product or installation available where reasonably possible.
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